Front Desk Officer

Description:

Mian Group of Chakwal (MGC) with a Legacy of more than 25 Years of serving in the electronics Industry is a Well-Known name of Pakistan. In 2020 We entered into Real Estate Sector with the name of MGC Developments. Mainly are here in real estate to Redefine this Sector with The latest and Innovative Strategies. In this regard mix of Commercial and residential projects were Introduced most Importantly MGC Jewel and MGC Divine, However many other outclass upcoming Projects are yet to come. From the very beginning, MGC developments is passionate to Serve the Best Where quality beats the Quantity.

Scope:

The incumbent at this is responsible to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. You should have a friendly and easy-going personality while also being very perceptive and disciplined. She should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Functional Skills/Knowledge area:

• Excellent presentation skills.
• Strong verbal and written communication skills.
• Good negotiation and problem-solving skills.
• Excellent active listening skills.
• Persuasiveness and tenacity to do multitasks.
• Results orientated.

Responsibilities:

• Greet and welcome guests.
• Answers questions, incoming calls, and address complaints.
• Redirect phone calls to the appropriate department and takedown messages.
• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper, etc.).
• Receive letters and packages, and distribute them to their appropriate departments.
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Take up other duties as assigned (travel arrangements, schedules, etc.)
• Performs any other work assigned by the manager.

Requirements:

• Ability to handle tight deadlines and work under pressure.
• Familiarity with office machines (e.g. fax, printer, etc.)
• Knowledge of office management and basic bookkeeping.
• Excellent knowledge of MS Office (especially Excel and Word)
• Proficient in English (oral and written)
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.

Education:

• Degree(s): Bachelors or equivalent degree from a reputed educational Institute.

Work Experience:

• 1-2 years of proven experience in a similar role.