Description:
We are looking for a professional, presentable, and energetic Front Desk Officer to join our team. If you have excellent communication skills, a welcoming personality, and previous reception experience, we'd love to hear from you.
Key Responsibilities
- Welcome and assist visitors, clients, and employees professionally.
- Answer and direct phone calls and respond to inquiries.
- Manage the front desk and maintain a clean, organised reception area.
- Handle incoming and outgoing correspondence.
- Perform general administrative and clerical duties.
- Support daily office operations and assist other departments when required.
Qualifications
- Bachelor's degree (preferred).
- Strong interpersonal skills, including clear communication and a professional, customer-focused demeanour.
- Minimum 1-year of experience with receptionist duties such as handling calls, greeting visitors, and managing front desk operations.
- Proven customer service skills to respond to inquiries, resolve basic issues, and support a positive office experience.
- Ability to use common office equipment and tools, including telephones, printers, scanners, and basic computer applications.
- Knowledge of office administration practices, including scheduling, record keeping, and coordination of meetings.
- Good organisational and time-management skills, with attention to detail and reliability.
- Basic proficiency in MS Office or similar productivity software; familiarity with digital payment or financial services environments is an advantage.