Front Desk Officer

Description:

Responsibilities:

• Greet and welcome visitors in a professional and courteous manner.
• Answer incoming phone calls, redirect them as necessary, and take accurate messages.
• Maintain the reception area to ensure it is tidy and presentable at all times.
• Manage incoming and outgoing correspondence, including emails, mail, and packages.
• Provide basic and accurate information in person, via phone, or email.
• Coordinate with internal departments to support office operations and visitor requirements.
• Schedule appointments and manage meeting room bookings efficiently.
• Assist in administrative tasks such as filing, data entry, and maintaining office supplies inventory.
• Handle basic inquiries and direct clients/customers to the appropriate departments.

Qualifications:

• Bachelor’s degree in any discipline; a diploma in office administration is a plus.
• Prior experience as a front desk officer, receptionist, or similar role is preferred.
• Strong verbal and written communication skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Pleasant personality with a customer-centric approach.
• Ability to handle multiple tasks efficiently and maintain professionalism under pressure.