Front Desk Officer

Description:

About Us:

Mary Brown’s is a dynamic and growing organization dedicated to providing outstanding services and experiences for our clients. As the first point of contact for visitors and clients, the Front Desk Officer plays a pivotal role in upholding our high standards of hospitality and professionalism.

Job Summary:

We are seeking a highly organized, detail-oriented, and customer-focused Front Desk Officer to oversee front desk operations and support administrative functions. The ideal candidate will ensure seamless communication with visitors, clients, and team members while maintaining a warm and welcoming environment.

Key Responsibilities:

• Front Desk Management:

  • Welcome and greet clients and visitors in a professional and friendly manner.
  • Answer incoming calls, respond to emails, and direct inquiries to the appropriate personnel.

• Administrative Support:

  • Handle data entry, filing, and record-keeping efficiently.
  • Schedule and coordinate meetings, appointments, and events.

• Operational Tasks:

  • Maintain the front desk area, ensuring it is clean and organized at all times.
  • Assist in administrative tasks, providing timely and accurate support.

• Customer Service:

  • Foster positive interactions with clients and visitors to ensure an exceptional experience.

Requirements:

• Educational Qualifications:

  • High school diploma or equivalent is mandatory; post-secondary education is preferred.

• Experience:

  • 1-2 years of experience in front desk operations or administrative roles.

• Skills:

  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office (Word, Excel) and Google Suite.
  • Strong organizational and time management skills.
  • Ability to prioritize tasks and thrive in a fast-paced environment.

What We Offer:

• Compensation:

  • Competitive salary and benefits package.

• Growth Opportunities:

  • Professional development programs to enhance your career.

• Work Environment:

  • Collaborative, inclusive, and dynamic workplace culture.

• Recognition:

  • Reward and acknowledgment for exceptional performance.