Front Desk Officer

Description:

This is a full-time on-site role for a Patient Help Desk Representative. The Patient Help Desk Representative will be responsible for providing help desk support to patients. If you have a genuine passion for healthcare, we encourage you to apply for this rewarding opportunity. Please send your resume to hr@medlinklive.com with the subject line 'Patient Help Desk Representative' before February 20th, 2024. We have two positions available for this role.

Requirements

• Proficient in handling patient calls
• Well-versed in EHR appointment scheduling
• Skilled in checking insurance eligibility
• Adept at collecting patient demographics
• Proficiency in using Zoom and Google Workspace
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• 1-2 years of relevant experience in the US healthcare industry