Description:
The Field Team Leader is responsible for overseeing data collection activities across the assigned region, ensuring compliance with global methodologies, quality standards, and business objectives. This role drives operational excellence through team leadership, KPI management, data quality assurance, talent development, and financial stewardship.
- Lead and coordinate field data collection activities in alignment with global methodologies and standards
- Ensure data quality, accuracy, and consistency through proactive monitoring and analytical review
- Implement corrective actions and continuous improvement initiatives to enhance operational KPIs
- Maintain panel health and compliance with Panel management and Data Science requirements
- Build and sustain strong relationships with retailers and key stakeholders
- Manage, develop, coach, and train Field Team and field auditors
- Foster a high-performance culture through talent development and succession planning
- Deliver financial, productivity, quality, and operational targets while meeting client commitments
- Manage regional Travel & Expenses (T&E), budgets, and variance analysis
- Ensure timely, accurate completion of all reports, assessments, and client deliverables
Qualifications
The ideal Field Team Leader Coordinator stands out for their ability to develop their leadership team and to support their team in meeting the business and operational needs of the area, while continuously optimizing resource allocation, organizational design, and reporting models to deliver the business plan.
Requirements
- Bachelor's degree (completed)
- Proficiency in Microsoft Office
- English: Business-level fluency (C1).
- 3 -5 years of work experience leading teams, ideally within a market research field force. Prior experience in operations or equivalent operational experience
- Solid understanding of operational metrics
- Tech-savvy, with the ability to work with analytical and Artificial Intelligence (AI) tools
- Strong communication skills, combined with solid presentation and influencing skills
- People management and team leadership skills
- Availability to supervise in the field
- Flexible to travel across country