Female Telesales Executive

Description:

We are looking for Telesales Executives to utilize inbound and outbound telephone calls to achieve sales targets. The candidate will be responsible for cross-selling or up-selling the company's products, receiving incoming telephone calls, assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

Responsibilities:

⦁ Calling existing and potential customers to persuade them to purchase company products and services

⦁ Accurately record details of customer’s purchase orders

⦁ Developing and sustaining solid relationships with customers to encourage repeat business

⦁ Using sales scripts proffered by the company to drive sales and respond to customer rejections.

⦁ Resolving customer complaints quickly and efficiently

⦁ Conducting business reviews using CRM programs

⦁ Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences

⦁ Continually meeting or exceeding daily and monthly targets concerning call volume and sales

Requirements:

⦁ Proven experience working as a telesales executive

⦁ Proficiency in all Microsoft Office applications

⦁ Strong negotiation and consultative sales skills

⦁ Excellent organizational and problem-solving skills

⦁ Excellent communication skills

⦁ Exceptional customer service skills

Benefits:

⦁ Salary + Incentive

⦁ Travel Allowance

⦁ Lunch + Tea

Minimum Qualification:

⦁ Bachelor's or associate's degree in marketing, communications, business administration, or a related field is preferred

⦁ Fresh graduates are also encouraged to apply