Erpnext Implementation Manager

Description:

We are seeking an elite ERPNext Project Manager to lead a critical 6-month contract engagement with a singular mission: architect, implement, and deliver a fully functional, production-ready ERPNext system that transforms GK Hair's global operations. This is an intensive, high-stakes role demanding exceptional technical expertise, strategic vision, relentless execution, and proven experience delivering complex ERP implementations on aggressive timelines.
You will own end-to-end responsibility for system design, customization, integration, data migration, user adoption, and go-live success. This role requires a rare combination of deep ERPNext/Frappe technical mastery, manufacturing/FMCG industry expertise, international multi-entity implementation experience, and exceptional stakeholder management skills.

Contract Duration: 6 months (Full-time)

Objective: Deliver 100% functional ERPNext system across all business units within the contract period
Team Structure: Lead a dedicated ERPNext Assistant + collaborate with cross-functional stakeholders
Mission-Critical Deliverables (6-Month Timeline)

Key Responsibilities

Technical Leadership & Execution
Architect and implement an enterprise-grade ERPNext solution supporting complex manufacturing, supply chain, and financial operations across multiple countries
Lead all technical decisions regarding system configuration, customization, integration architecture, and infrastructure
Develop high-quality, scalable custom code adhering to Frappe Framework best practices and ensuring upgrade compatibility
Design and implement advanced automations, reducing manual effort by 70%+ across business processes
Ensure system security, data privacy compliance (GDPR, etc.), and disaster recovery protocols

Project Management & Delivery
Own project timeline, budget, scope, and quality; deliver on-time, on-budget against aggressive 6-month deadline
Manage cross-functional stakeholders across departments and geographies; facilitate consensus and drive decision-making
Conduct daily standups, weekly executive updates, and milestone reviews with senior leadership
Proactively identify and mitigate project risks, dependencies, and blockers
Manage ERPNext Assistant, delegating tasks effectively while ensuring quality standards

Business Process Transformation
Analyze existing workflows across Manufacturing (BOM, Work Orders, Production Planning), Inventory (Stock Management, Quality Control), Procurement (RFQ, PO, Supplier Management), Sales (Order-to-Cash), Finance (Record-to-Report, Procure-to-Pay), and HR (Hire-to-Retire)
Identify inefficiencies, redundancies, and opportunities for automation and process reengineering
Design streamlined, ERPNext-enabled processes that improve speed, accuracy, compliance, and decision-making
Balance process standardization with legitimate business unit requirements

Stakeholder Engagement & Change Management
Build trust and credibility with department heads, end-users, and C-level executives through transparent communication and consistent delivery
Translate complex technical concepts into business language; present confidently to non-technical audiences
Drive user adoption through effective training, support, and change management strategies
Manage resistance to change; champion ERP benefits and ROI to ensure organizational buy-in

Knowledge Transfer & Documentation
Create comprehensive technical documentation covering system architecture, customizations, integrations, configurations, and troubleshooting guides
Develop user-facing documentation, including manuals, SOPs, quick reference guides, and video tutorials
Conduct formal knowledge transfer sessions with the IT team, ensuring seamless handover post-contract
Establish self-service support resources empowering users to resolve common issues independently

Required Qualifications

Bachelor's or Master's degree in Computer Science, Information Technology, Business Informatics, Engineering, or related field
ERPNext Certification (Developer or Consultant)
PMP, PRINCE2, or equivalent project management certification is highly preferred
Minimum 5-7 years of hands-on experience in ERPNext/Frappe development, implementation, and support
Manufacturing, FMCG, CPG, or Retail industry experience is highly preferred
International, multi-entity ERP implementations across multiple countries/currencies – REQUIRED
Experience leading complex, time-constrained ERP projects with budgets exceeding $200K
Expert-level proficiency in Frappe Framework, Python, JavaScript, MariaDB/MySQL, HTML/CSS, Jinja templating
Strong knowledge of cloud infrastructure (AWS, DigitalOcean, Azure), server administration, and ERPNext hosting/deployment
Proficiency in BI tools (Power BI, Metabase, Tableau) for advanced reporting and analytics
Database optimization, query tuning, and performance troubleshooting expertise
Demonstrates comprehensive functional knowledge across manufacturing operations, supply chain and inventory management, core accounting processes, and end-to-end HR workflows, supporting integrated ERP-driven business operations.
Exceptional written and verbal communication in English; ability to influence, persuade, and align diverse stakeholders
Problem-Solving: Analytical mindset; quickly diagnose complex technical issues and design elegant solutions
Leadership: Natural ability to lead teams, drive accountability, and inspire confidence even in ambiguous, high-pressure situations
Adaptability: Thrive in dynamic environments; comfortable with shifting priorities and emerging requirements