Description:
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We are looking for a driven, results-oriented eBay Account Handler to take complete ownership of our eBay store operations. If you have a proven track record of scaling e-commerce stores, mastering marketplace algorithms, and maximizing sales conversion, this is the perfect opportunity to make an impact in a fast-growing business.
What you’ll do:
- Store Operations & Management: Day-to-day oversight of our eBay storefront, ensuring flawless account health and top-rated seller status.
- Listing & SEO Optimization: Craft compelling, keyword-optimized product listings and titles to maximize visibility, click-through rates, and search rankings.
- Inventory & Order Coordination: Monitor stock levels closely in coordination with fulfillment teams to prevent stock outs and ensure timely shipping.
- Customer Care & Dispute Resolution: Deliver exceptional customer service by handling buyer inquiries, managing returns, and resolving cases professionally.
- Data & Analytics: Track key metrics (sell-through rates, impressions, conversion rates) and provide regular performance insights to scale revenue.
- Advertising & Promotions: Strategically manage eBay Promoted Listings and promotional campaigns to drive high-intent traffic and boost sales volume.
What we’re looking for:
- Proven experience successfully managing and growing an eBay store or high-volume marketplace account.
- Deep familiarity with eBay’s search algorithm, seller dashboard, and best practices.
- Excellent written communication and customer-centric problem-solving skills.
- Strong analytical mindset with the ability to interpret sales data and pivot strategies quickly.
- Exceptional attention to detail and organizational skills in a fast-paced environment.