Dispatch Coordinator

Description:

Seeking a Virtual Medical Dispatcher to coordinate medical transportation for a U.S.-based healthcare client. Responsibilities include managing real-time vehicle routes, assigning rides, and ensuring efficient dispatch operations.

Key Responsibilities

Monitor and manage real-time vehicle routes.

Assign and optimize rides based on urgency and availability.

Use GPS and mapping tools for route efficiency.

Adjust schedules to minimize delays.

Ensure compliance with service protocols.

Maintain accurate records of ride assignments and vehicle status.

Required Skills

✔ Strong decision-making and analytical abilities

✔ Ability to multitask in a fast-paced environment

✔ Proficiency in dispatch software, GPS tracking, and CRM systems

✔ Excellent communication and coordination skills

✔ Attention to detail and ability to work under pressure

Qualifications

🎓 Education: Bachelor’s degree (preferably in Logistics, Operations, or a related field)

📅 Experience: 1-3 years in dispatch operations or transportation coordination

🖥 Technical Proficiency: Experience with dispatch software, GPS tracking, and CRM systems