Customer Support Specialist

Description:

Cyber System is looking for a customer support executive, candidates with Medical front desk (Inbound) experience with excellent communication are encouraged to apply.

Responsibilities:

·        Answering inbound video calls with greetings.

·        Scheduling patient’s appointments.

·        Eligibility Verification.

·        Appointment Reminders.

·        Pre-Authorization & Follow ups.

Requirements:

·        Must have a Bachelor’s degree.

·        Fluent English (Oral and Verbal)

·        Basic knowledge of computer skills (MS Word & Excel)

·        Preference will be given to the experienced candidates.