Customer Support Specialist

Description:

Cyber System is looking for a customer support executive, candidates with Medical front desk (Inbound) experience with excellent communication are encouraged to apply.

Responsibilities:

· Answering inbound video calls with greetings.

· Scheduling patient’s appointments.

· Eligibility Verification.

· Appointment Reminders.

· Pre-Authorization & Follow ups.

Requirements:

· Must have a Bachelor’s degree.

· Fluent English (Oral and Verbal)

· Basic knowledge of computer skills (MS Word & Excel)

· Preference will be given to the experienced candidates.