Customer Support Representative

Description:

A reputable organization is seeking experienced Xfinity Agents for the night shift to handle inbound calls related to billing inquiries, service issues, and general support requests for Xfinity services.

Key Responsibilities:

• Manage inbound customer calls and address queries regarding Xfinity services.
• Assist customers with billing inquiries, service issues, and general support.
• Ensure high-quality customer service and problem resolution.
• Navigate multiple computer systems to provide accurate assistance.

Required Qualifications:

• Intermediate or higher education (Preferred).
• Minimum 2 years of experience in Inbound Campaigns, Xfinity, or Customer Support.
• Excellent verbal and written communication skills.
• Strong computer proficiency and ability to multitask.