Customer Support Representative

Description:

We're Hiring: Customer Support Representative

Are you passionate about delivering exceptional customer experiences and building strong customer relationships? We're looking for a dedicated Customer Support Representative to join a growing and dynamic team.

In this role, you'll be responsible for managing customer interactions across live chat and email, collaborating with internal teams, and ensuring a seamless support experience for clients.

🔹 What We're Looking For:
✅ 1–3 years of experience in customer support or a supervisory role
✅ Excellent spoken and written English communication skills
✅ Experience with Zendesk, Gorgias, and CRM platforms
✅ Strong organizational and team collaboration abilities
✅ A customer-first mindset with excellent problem-solving skills

🎯 What We Offer:
✔ Competitive salary based on experience and interview performance
✔ Permanent role with growth opportunities
✔ Supportive and professional work environment
✔ No sales targets, commissions, or cold-selling requirements

📍 Location: Model Town Link Road, Lahore
🕒 Shifts Available: Morning / Afternoon / Night