Customer Support Representative

Description:

We’re looking for a Customer Support Representative with exceptional communication skills and a passion for helping others. This role is perfect for someone who enjoys problem-solving, thrives in a fast-paced environment, and is ready to be the voice of the company. If you love making people feel heard, understood, and supported — we want to hear from you!

Key Responsibilities:

• Interact with customers via phone, email, and live chat to resolve inquiries and issues
• Provide accurate, timely, and effective support with a customer-first approach
• Record and manage customer interactions using internal CRM tools
• Collaborate with team members to resolve complex queries
• Follow communication procedures and company guidelines
• Maintain a positive, empathetic, and professional attitude toward customers

Required Qualifications:

• Excellent verbal and written communication skills in English
• Previous experience in customer support or a call center is a plus
• Strong problem-solving, multitasking, and interpersonal skills
• Familiarity with CRM systems and customer service tools is an advantage