Customer Support

Description:

• (Person should be able to speak in english)
• As a Customer Support Representative your responsibilities will consist of tasks surrounding helping customers with questions, feature requests, and bug reports.
• This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with client. The compensation will be paid hourly basis and payment terms will be weekly.
• we expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions.
• Guide the daily operations (e.g. on-boarding, activations) of the merchant business
• Brainstorm and prioritize practical, pragmatic solutions that can be accomplished quickly
• At least 1 - 3 year of work experience in a customer-facing role such as Customer Support, Sales, etc. Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.