Customer Success Agent

Description:

Are you passionate about delivering exceptional customer experiences and building strong client relationships? Join Biztek Apps, a growing packaging company catering to the USA market, as a Customer Success Agent.

Responsibilities:

• Engage with warm leads to convert them into loyal customers.
• Provide outstanding support to ensure a seamless experience for clients.
• Build and maintain strong relationships to enhance customer satisfaction and retention.
• Address customer queries and resolve issues promptly and professionally.
   

Requirements:

• Minimum Bachelor's degree.
• Strong American accent with excellent English communication skills.
• Prior experience working with USA-based company is required.
• A customer-focused mindset with a proven ability to convert leads into customers.