Customer Service Representative

Description:

This is a full-time on-site role for a Customer Service Representative based in the Lahore District. The primary responsibilities include responding to customer inquiries, resolving customer support issues, maintaining high levels of customer satisfaction, and ensuring positive customer experiences. The role requires excellent communication skills and a client-focused mindset to build and maintain strong relationships with customers.

Qualifications

• Customer-focused skills including Customer Service, Customer Support, and Customer Satisfaction
• Experience in enhancing Customer Experience and addressing diverse client needs effectively
• Strong communication and interpersonal skills for engaging with clients and resolving concerns
• Ability to manage time, handle multiple tasks, and demonstrate professionalism
• Prior experience in customer service or related fields is preferred
• Must be able to work on-site in Lahore District
• Proficiency in using customer support software or tools is a plus