Customer Service Representative

Description:

AffinityVibez is a leading business consultancy in Pakistan, helping companies overcome challenges and grow through strategic, data-driven solutions.

Key Responsibilities:

• Provide top-notch support via phone, email, and chat

• Resolve customer inquiries and technical issues

• Escalate complex cases as needed

• Log interactions and maintain records

• Share feedback for service improvements

• Stay updated through regular training

• Work with teams to ensure smooth customer experience

• Achieve satisfaction and performance goals