Customer Service Representative

Description:

We are currently seeking a highly motivated and detail-oriented Customer Service Representative to join our dynamic team. The ideal candidate will play a key role in our medical billing project, interacting with clients, resolving inquiries, and ensuring a positive customer experience.

Responsibilities:

• Handle customer inquiries regarding medical billing services.
• Resolve issues promptly, maintaining a high level of customer satisfaction.
• Document interactions and contribute to process improvement.

Requirements:

• Fluent in spoken English.
• Available during US business hours (7 PM to 4 AM).
• Previous customer service experience in Healthcare or Billing.
• Basic technical proficiency.
• Team player with strong problem-solving skills.