Customer Service Representative

Description:

Key Responsibilities:

- Handle customer inquiries, concerns, and feedback with professionalism and empathy.

- Provide information about our services, rates, and promotions.

- Assist in resolving issues and ensuring customer satisfaction.

- Maintain accurate records and documentation of customer interactions.

Requirements:

- Prior experience in customer service, particularly in the transportation or service industry, is highly desirable.

- Excellent communication skills and a customer-centric approach.

- Familiarity with Sydney and its surrounding areas.

- Ability to work in a fast-paced environment and handle multiple tasks efficiently.