Customer Service & Project Coordination Executive

Description:

iFex is a top-tier digital marketing agency, known for quality results and a highly experienced team. We are expanding our support department and looking for talented individuals to join our customer service team.

Key Responsibilities

Communicate with new and current clients professionally

Convert leads into confirmed projects

Manage ongoing projects and ensure timely delivery

Coordinate with the internal team for execution

Maintain long-term client relationships

Requirements

Good knowledge and hands-on experience with WordPress/Website Development

Portfolio showcasing your past work (required)

Excellent written and verbal communication skills in English

Prior experience in customer service, sales, or project coordination is a plus