Customer Service Officer

Description:

Requirements:

Provide technical support to customers via call and email.

Diagnose and troubleshoot technical problems.

Escalate complex issues to senior technical support or other departments for further resolution.

Develop a strong understanding of solar products, systems, and technologies.

Stay updated with the latest advancements and trends in solar technology.

Educate customers on best practices for solar system maintenance and optimization.

Follow up with customers to ensure their satisfaction and gather feedback.

Continuously learn and enhance technical skills.

Qualifications:

Electrical Engineer.

Fresh to 6 months Experience

FYP on Solar

Any Job experience in Solar

Islamabad based Candidates.