Customer Service Associate

Description:

Company: Dun & Bradstreet
Position: Customer Service Associate
Location: Lahore, Pakistan

Dun & Bradstreet is looking for a detail-oriented and proactive Customer Service Associate to join its team in Lahore.

This role offers an opportunity to work closely with banking clients, manage customer inquiries, coordinate order processing and invoicing, monitor outstanding payments, and collaborate with internal teams to deliver reliable customer service.

Key Responsibilities:
- Handle customer queries and provide timely support.
- Coordinate order processing and invoicing.
- Monitor outstanding payments and support payment follow-ups.
- Work closely with banking clients to ensure smooth service delivery.
- Collaborate with internal teams to resolve issues and improve operational efficiency.

Requirements:
- Bachelor's degree in Business Administration or a related discipline.
- 1–3 years of experience in customer service, client servicing, sales support, or operations.
- Strong communication, analytical, and organizational skills.
- Proficiency in Microsoft Office, particularly Excel.
- Proactive, collaborative approach with strong attention to detail.

Job Details:
- Location: Lahore, Pakistan
- Experience: 1–3 years
- Industry: Business Information Services