Customer Sales Representative

Description:

• Engage with potential customers through various channels, primarily WhatsApp, and Facebook, and provide them with detailed information about Edversity's courses and programs.
• Actively identify and reach out to leads, initiate conversations, and maintain regular follow-ups to convert inquiries into sales.
• Build and maintain strong relationships with prospective students, providing exceptional customer service and guidance throughout their enrollment journey.
• Understand each individual's educational needs, career goals, and challenges to recommend the most suitable courses and specialization programs.
• Collaborate with the marketing and admissions teams to align strategies and achieve enrollment targets.
• Meet and exceed monthly and quarterly sales quotas and performance metrics.
• Stay up-to-date with industry trends, market dynamics, and competitors' offerings to offer competitive insights and suggestions for improvement.
• Utilize Edversity's CRM system to track leads, record interactions, and manage sales pipelines efficiently.
• Participate in regular training sessions and workshops to enhance sales techniques and product knowledge.
• Assist in organizing and participating in virtual events and webinars to generate leads and promote Edversity's offerings.