Customer Relationship Officer

Description:

Al-Rahimya Immigration Law Firm is looking for a confident, well-spoken Customer Relationship Officer to join our growing team. If you have strong communication skills and enjoy building client relationships, we'd love to hear from you.

Key Responsibilities

• Receive and manage client calls professionally
• Follow up on enquiries and nurture prospective clients
• Understand client needs and provide initial guidance on our immigration and education services
• Build strong client relationships and maintain accurate CRM records
• Coordinate with consultants to ensure an excellent client experience