Customer Experience Lead

Description:

• We need someone who can listen to and understand customer concerns, without any bias

• You should be able to put yourself in the customer’s shoes to understand things from their perspective

• Identifying areas for improvement is just the first step. You also need to be able to suggest potential fixes. Job Requirements:

• 2+ years of experience working in a customer-focused role.

• Comfortable working in a fast-paced, deadline-driven environment

• Passionate, creative thinker with exceptional analytical skills.

• Team player with superb collaboration and communication skills.

• Outstanding communication and interpersonal skills.