Customer Care Representative

Description:

Are you a confident communicator with a passion for helping customers and a knack for follow-ups? Join our dynamic team as a Customer Support / Call Center Executive .

🎯 Key Responsibilities:

• Handle incoming calls for complaints, support, and service guidance
• Make outbound calls to inform customers about vehicle alerts/activities
• Assist with general queries related to our tracking services
• Call customers for payment follow-ups
• Maintain payment records and update recovery logs
• Guide customers regarding payment methods and account issues

✅ Requirements:

• Excellent communication skills (Urdu & basic English)
• Basic computer knowledge (Excel, CRM tools preferred)
• Experience in customer service, tele sales or recovery will be a plus.
• Confident, polite, and proactive attitude

✅ Qualification:

• Intermediate / Graduate