Csr Upwork Expert

Description:

As an Upwork Bidder, you will find relevant job postings, write compelling proposals, and engage with potential clients to win projects for our team. You will be the first point of contact between Sparking Asia and prospective clients, so strong communication and attention to detail are essential.

*Key Responsibilities*

Search Upwork daily for jobs that match the company’s services

Write personalized, persuasive proposals that address each client’s needs

Manage Connects wisely and keep a high proposal-to-response ratio

Respond promptly to client messages and invitations

Communicate with clients by chat and, when required, by call to understand requirements and build trust

Coordinate with the technical and project teams to confirm scope, pricing, and timelines

Maintain and optimize the company’s Upwork profile and portfolio

Track bids, responses, interviews, and conversions in a daily or weekly report

Follow up with leads and help close deals

*Requirements*

Good working knowledge of Upwork (bidding process, Connects, job filters, profile optimization, Job Success Score)

Strong written and spoken English, with clear, professional communication

Fast, accurate typing skills

Excellent attention to detail, with no copy-paste mistakes and a careful reading of every job description

Ability to understand client requirements and match them to our services

Persuasive writing and basic sales skills

Good time management and the ability to meet daily bidding targets

Comfortable working in a fast-paced, target-driven environment

Reliable internet connection and a professional work setup