Crm Executive

Description:

Tycoon Homes Pvt Ltd is a growing name in premium aluminium, UPVC windows & doors, and modern kitchen solutions. We are committed to quality, innovation, and excellent customer service.

Key Responsibilities:

Manage and maintain the CRM database with accuracy

Handle client inquiries via phone, email, and WhatsApp professionally

Follow up with leads and coordinate meetings/quotations

Liaise between clients, sales, technical, and installation teams

Maintain organized client records and generate follow-up reports

Ensure a smooth and professional customer experience from inquiry to delivery


Requirements:

Bachelor's degree in Business Administration or related field

1–2 years of experience in a customer service or CRM role (experience in home interiors or related products is a plus)

Excellent communication and interpersonal skills

Good command of MS Office and CRM tools

Highly organized, responsible, and able to work under deadlines