Description:
- Support execution of RatingsDirect on Capital IQ client migration.
- Analyze book of business, subscription data and the like to support Sr. Management business cases, as assigned.
- Support commercial strategies to reignite the growth of RatingsDirect® on Capital IQ & Pro, including analysis and development of target lists in Excel and following-up to drive campaign execution.
- Collate, synthesize, and interpret trends via user feedback, and commercial win/loss pipeline data to identify product strengths, weaknesses, opportunities, and threats.
- Support communications to deliver insight and updates to internal teams RatingsDirect® e.g., sphere posts, deals of the month, popular research insights, etc.
- Utilize the RatingsDirect® content and screener tools to develop useful solutions for clients
- Develop a proficiency demonstrating desktop workflows of the RatingsDirect product to internal stakeholders.
- Participate in the creation of product and marketing collateral, including user guides, release notes, client newsletter, or as assigned
- Maintain a library of user profiles to represent the Voice of the Customer
- Help Capture client feedback via surveys and other channels and assist to translate into requirements for the product development team
What We’re Looking For: We are looking for a member of the product management core team to support revenue-generation strategies and monitor outcomes of commercial and marketing campaigns. The product strategy analyst will also play a key role executing a successful client migration to RatingsDirect on the CIQ pro/integrated desktop
Basic Qualifications
- Bachelor's degree or equivalent qualification (in Finance preferred, not required).
- Proficient knowledge MS Excel.
- Effective presentation skills and the ability to communicate at all levels of the organization.
- Experience developing and maintaining BI/Tableau dashboards
- Familiarity with Salesforce Reporting
- Flexible in working any shifts.
- Ability to synthesize client inputs and other trends into product development requirements
Preferred Qualifications
- Knowledge of credit fundamentals, Credit Rating Agency business model.
- Excellent interpersonal, written, and oral communication skills.
- Experience with Cap IQ & Pro Platforms.
- Experience in collecting client trends through Usage Cube.
- Experience with automation
- Comfortable working in a matrixed environment, ability to influence outcomes in parallel teams.