Description:
Embark on a rewarding career in Corporate Sales with Cybernet. This role offers a unique opportunity to train under seasoned professionals, develop key account management skills, and gain hands-on experience in client relationship building within a dynamic market.
Responsibilities
- Develop and maintain an effective sales strategy aligned with business objectives.
- Manage customer relationships by handling all pre-sales and post-sales requirements in line with customer demands.
- Maintain a high level of customer service by responding promptly to customer queries, concerns, and grievances.
- Acquire and analyze market intelligence to support sales planning and decision-making.
- Identify new leads and develop strategies to enhance and expand the customer base.
- Identify, coordinate, and follow up with internal and external stakeholders, including Project Management, Finance, Pre-Sales, and Sales teams, across pre-sales, sales, deployment, service, and billing stages.
- Ensure the Sales Operations team maintains updated customer records, including customer profiles, sales history, contracts, service scope, and all related communications within the customer account management application.
Requirements
- Bachelor’s degree in Business Administration or related field (Fresh graduates)
- Strong research and analytical skills.
- Excellent communication and customer management abilities.
- Strong organizational skills with the ability to manage multiple stakeholders and priorities.