Description:
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
Your main responsibilities will include the following:
- Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements
- Ensure highest level of quality and response time for quotes and orders
- Ensure quality of spare parts sales documents.
- Actively follow-up the order book.
- Liaise with Sales about the content and terms of the offerings.
- Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
- Follow up with supply chain of parts deliveries according to agreed process
- Maintain and develop knowledge of customer specific solutions and needs.
- Off hour support for spare parts (24 hr service)
- Fulfil responsibilities in the assigned expertise and ensure the transfer of knowledge within the teams.
- Use internal network within the expertise to escalate issues that may arise with in the expertise.
- Build profitable customer relationships in order to provide feedback and valuable information.
- Adhere to the way of working explained during the training period.
- Work towards Company reputation.
As an ideal candidate, you will shine in the role if they have following qualities:
- Education: Any graduate degree
- Work experience : Atleast 3 year in either Supply chain or customer service background.
- Professional certification in Supply Chain Management is seen as an advantage.
- Skills: SAP/ERP knowledge and Supply Chain understanding will be considered as a plus but it is not a prerequisite.