Complaint Management Representative

Description:

We're Hiring Complaint Management Representative

Handle customer complaints and resolve issues related to online purchases.

Receive and document customer complaints through various channels such as social media,email, or call.

Investigate and gather all relevant information regarding the complaint to understand the issue thoroughly.

Provide prompt and professional responses to customers, demonstrating empathy and

understanding while maintaining a customer- centric approach.

REQUIREMENTS:

2+ years of experience in complaintmanagement, or a related field.

LOCATION: KARACHI HEADOFFICE

Apply at: careers.zellbury.com