Collection Recovery Officer

Description:

We're Hiring: Collection (Recovery) Officer

Join Ecolink Pakistan, a fast-growing fintech and consumer financing company committed to making smartphone ownership accessible through flexible installment solutions.

📍 Position: Collection (Recovery) Officer
📍 Location: Lahore

Key Requirements:
✅ 1–2 years of experience in collections, recovery, customer service, or a related field
✅ Educational background in Business Administration, Finance, Accounting, or a related discipline
✅ Strong communication and negotiation skills
✅ Proficiency in MS Office
✅ Target-oriented mindset with excellent follow-up and record-keeping abilities

Key Responsibilities:
• Follow up on overdue and outstanding payments
• Contact customers through calls and other communication channels
• Manage assigned accounts and achieve collection targets
• Maintain accurate records of customer interactions and payment commitments
• Coordinate with internal teams to resolve payment-related issues
• Ensure collection activities comply with company policies and standards
At Ecolink, you'll be part of a dynamic team shaping the future of fintech and expanding financial inclusion across Pakistan.