Collection Coordinator

Description:

Zaphyre is seeking a dedicated and detail-oriented Collection Coordinator to join its growing finance operations team in an onsite, night shift role. This position is vital in managing and optimizing the company’s Accounts Receivable (AR) processes, with a focus on communication, organization, and timely follow-ups.

As a Collection Coordinator, you will be responsible for maintaining professional and proactive contact with international clients, ensuring payments are received in a timely manner, and preparing accurate financial reports. You will collaborate with internal departments to resolve any discrepancies and maintain transparency in client accounts.

Key Responsibilities Include:

• Following up with international clients via calls and emails on pending and overdue invoices.

• Sending timely payment reminders and initiating collection calls to ensure accounts are kept current.

• Preparing and maintaining weekly AR reports, including summaries of outstanding invoices and collection status.

• Tracking payments accurately and updating internal records accordingly.

• Coordinating with finance, sales, and customer service teams to address and resolve payment discrepancies or disputes.

• Ensuring all communication remains professional and aligned with company standards.

• Supporting the finance team with ad-hoc reporting and documentation as required.

Candidate Requirements:

• A bachelor's degree in Finance, Accounting, or a related field.

• Strong verbal and written English communication skills, especially in client-facing roles.

• Proficiency in Microsoft Excel and familiarity with financial reporting tools.

• Highly organized with strong attention to detail and the ability to manage multiple tasks efficiently.

• A proactive and responsible attitude towards deadlines and accountability.

• Prior experience in Accounts Receivable or collections will be considered a strong advantage.

• Willingness to work during night shifts: Monday to Friday, 5:30 PM – 2:30 AM.

What Zaphyre Offers:

• Competitive monthly salary of PKR 65000 to 75000, with PKR 9000 additional allowances.

• Travel or transport allowance for commuting convenience.

• A supportive and collaborative team environment.

• Opportunities for professional development and performance-based career growth