Description:
This is a channel management role — not a sales executive position. If your background is in managing dealer and partner networks in Pakistani real estate, holding external partners accountable without direct authority over them, and growing a network from a standing start, this role was built for you.
You will be the single point of contact for every dealer in the EstateX network — the person who resolves commission queries, troubleshoots platform issues, onboards new partners, and drives the dealer channel's contribution to EstateX's total sales volume
Key Responsibilities
1. Dealer Network Management
- Own the relationship with all 50+ launch dealers and every dealer onboarded after launch — single point of contact for commission queries, listing access, and platform issues.
- Maintain an active/inactive dealer tracker; flag any dealer with no platform activity in 30 days with a reactivation plan to the Head of Sales & Marketing.
- Be the face of EstateX to the dealer network — ensuring every partner feels supported, informed, and invested in the platform's success.
2. Dealer Onboarding & Training
- Run structured onboarding for every new dealer: platform walkthrough, commission structure, listing process, and dealer dashboard — completed within 5 working days of signing.
- Build and maintain a dealer training playbook, keeping it current with platform changes within 1 week of any update affecting dealer workflow.
3. Channel Sales Volume
- Drive units closed through the dealer channel against a monthly target set jointly with the Head of Sales & Marketing — tracked and reported weekly.
- Identify the top 10 performing dealers each quarter and design a recognition or incentive response to keep them actively selling.
4. Network Expansion
- Recruit and onboard new dealers beyond the launch 50 — minimum 5 new active dealers per quarter from Q1 2027 onward.
- Identify underserved geographic areas or dealer segments and bring a quarterly recommendation to the Head of Sales & Marketing.
5. Commission & Dispute Resolution
- Be the first point of escalation for any dealer commission dispute — resolve or escalate to the Finance Manager within 48 hours.
- Maintain dealer trust by ensuring commission accuracy; work with Finance to eliminate payout errors before they reach the dealer.
What We Are Looking For
Essential (Non-Negotiable)
- Minimum 4 years managing a dealer or channel partner network specifically within Pakistani real estate — not a sales executive background.
- Demonstrated experience onboarding and training third-party sales partners on a structured process.
- Comfortable with commission structures, dispute resolution, and holding external partners accountable without direct authority over them.
- Strong relationship-building skills — you will be managing people Apex Group cannot directly employ.
- Proficiency with CRM systems or dealer dashboard platforms.
Strong Advantage
- Has launched or scaled a dealer network from a standing start — not only maintained an existing one.
- Existing relationships with real estate dealers/agents in Lahore.
- Experience designing dealer incentive or recognition programmes.
- Familiarity with Pakistan's real estate commission structures and agent/dealer dynamics.