Call Center Representative

Description:

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
Candidate must be comfortable presenting products or services over the phone.
Requirements:
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Specification

Contact potential customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Skill
Basic computer knowledge English Fluency MS Excel MS Word1a