Call Center Representative

 

Description:

Key Responsibilities:

•Handle inbound and outbound calls professionally and efficiently.

•Provide exceptional customer service and support to clients in a courteous and empathetic manner.

•Follow established processes and guidelines to assist callers with their inquiries and concerns.

•Maintain accurate records of all customer interactions within our system.

•Collaborate with team members to achieve campaign goals and objectives.

 

 

Qualifications:

 

•Proven work experience in a call center environment.

•Excellent communication and interpersonal skills.

•Proficiency in relevant computer applications and CRM systems.

•Ability to adapt to changing situations and manage stress effectively.

• Fluency in spoken and written English.

 

Organization SynApptec Global
Industry Call Center / BPO / KPO Jobs
Occupational Category Call Center Representative
Job Location Karachi,Pakistan
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-11-09 10:44 am
Expires on 2024-03-31