Call Center Executives

Description:

We are hiring Spanish-speaking call Center Executives for our Karachi office!

Location: Karachi
Shift Timings: Rotational Shifts
Qualification: Intermediate / A Level (Excellent command of Spanish)
Experience: 1–2 years in customer service (inbound/outbound calls experience is a plus)

Note: Make sure to mention "Call Center Executive (Spanish Speaker)" in the subject line.

Job Specifications and Duties:
• Handle inbound and outbound customer calls with professionalism.
• Provide accurate assistance in Spanish, ensuring customer satisfaction.
• Resolve queries with a problem-solving mindset and customer-first approach.
• Maintain focus and attention to detail while meeting KPIs.

Skills Required:
• Excellent command of the Spanish language.
• Flexibility and adaptability in a 24/7 call center environment.
• Strong communication skills with a customer-centric attitude.
• Exceptional attention to detail and ability to stay focused on repetitive tasks.