Call Center Customer Service Representative

Description:

This is a full-time on-site role for a Call Center Representative located in Lahore. The Call Center Representative will be responsible for providing quality customer support and service to our clients. Day-to-day tasks include answering phone calls, responding to emails, addressing customer inquiries or issues, and ensuring customer satisfaction.

Qualifications

• Experience in Customer Service or a related field
• Strong customer satisfaction and customer support skills
• Excellent Communication and Interpersonal skills
• Computer literacy and ability to learn new systems quickly
• Ability to work independently and within a team
• Knowledge of multiple languages is a plus
• Ability to multitask, prioritize tasks and time management skills
• Bachelor's degree or equivalent experience in Customer Service or a related field