Call Center Associate

Description:

This is a full-time on-site role for a Call Center Associate at RSF Soft in Lahore. The Call Center Associate will be responsible for computer literacy, communication, customer experience, customer service, and contact center duties on a day-to-day basis.

Qualifications

• Computer Literacy skills
• Strong Communication skills
• Customer Experience and Customer Service skills
• Experience working in Contact Centers
• Ability to multitask and prioritize tasks efficiently
• Excellent problem-solving and interpersonal skills
• Experience with CRM software is a plus
• High school diploma or equivalent