Call Agent

Description:

This is a role for a confident, enthusiastic and resilient individual with strong Us English communication, worked on US campaigns like direct TV, earthlink , frontier etc

Qualifications

• Excellent communication and interpersonal skills
• Ability to handle high call volumes and stressful situations
• Customer service-oriented with a problem-solving attitude
• Previous experience in a call center or customer service role
• Knowledge of CRM systems and call center software