Business Development & Client Success Lead

Description:

Techamana, a dynamic American talent platform, is looking for a motivated and ambitious Business Development & Client Success Lead to join its team. This role offers a chance to work remotely while driving business growth and ensuring client satisfaction by connecting top freelance technology talent with companies looking to scale.

Key Responsibilities include:

• Lead Generation: Identify and build a pipeline of companies and decision-makers hiring freelance talent.

• Client Outreach: Proactively reach out to potential clients via email, LinkedIn, calls, and other platforms.

• Relationship Management: Build and maintain strong relationships with clients to ensure satisfaction and repeat business.

• Candidate Management: Review freelancer profiles, coordinate assessments, and assist in shortlisting top candidates for clients.

• Reporting: Maintain accurate records of sales activities, client interactions, and hiring outcomes.

• Market Research: Stay informed about industry trends and competitor offerings.

• Team Collaboration: Work closely with internal teams to improve service delivery and client satisfaction.

Requirements:

• Fluent English communication skills (American accent strongly preferred).

• Prior experience in sales, business development, client success, or recruiting.

• Exceptional persistence and resilience in pursuing leads.

• Ability to work from 8:00 AM to 5:00 PM EST (New York Time).

• Stable internet connection and high-quality webcam for video calls.

• Strong organizational skills with attention to detail.

• Comfortable working independently and taking initiative.

• Prior experience with freelance marketplaces, staffing, or recruiting agencies is a plus.

Additional Information:

• Fully Remote: Work from anywhere, as long as you can meet EST working hours.

• Technology Requirements: Must have a stable internet connection and a high-quality webcam for video meetings.

• Growth Opportunity: The role offers significant growth potential for motivated individuals who deliver results.

Interview Tip:
If you are selected for an interview, approach it as a Client Success Manager for Techamana, aiming to convince the hiring manager (acting as a "potential client") why they should trust and hire freelance talent through Techamana. Your preparation, communication, and ability to pitch will be critical factors in the hiring decision.