Description:
We are seeking a highly motivated and experienced Branch Manager to lead our Lahore office. The successful candidate will be responsible for overseeing daily branch operations, driving business growth, managing staff, and ensuring the delivery of excellent service to students and clients. This is an excellent opportunity for a proactive leader who thrives in a fast-paced, client-focused environment.
Key Responsibilities:
- Manage the overall operations of the Lahore branch.
- Lead, supervise, and support the counseling and administrative teams.
- Ensure achievement of sales and performance targets.
- Maintain high-quality student counseling services and customer satisfaction.
- Conduct staff performance reviews, provide coaching, and plan training activities.
- Ensure compliance with company policies and standard operating procedures.
- Resolve operational issues and handle student/client escalations effectively.
- Maintain strong coordination with Head Office and other branches.
- Promote the company’s services through effective outreach and marketing efforts.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred).
- Minimum 3 years of experience in a managerial or leadership role (experience in education consultancy will be a plus).
- Excellent leadership, communication, and team management skills.
- Strong problem-solving and decision-making capabilities.
- Proficiency in MS Office and CRM/counseling software is an advantage.