Branch Head

Description:

Candidates have sufficient exposure in handling credit proposals they must have the ability to analyses a balance sheet and arrive at the credit requirement

smooth & efficient running of the branch

Ensuring that required documents displayed on banks notice board

Ensuring proper enforcement of security at the branch including cash remittance& insurance cover.

Ensuring proper supervision on banks cash at counters, at vault, and in transit /sensitive documents & their movements

Ensuring strict adherence to banks internal policy ,procedures and Guidelines

Ensuring observance of KYC before authorizing to open new account

Ensuring observance of AML policy & proper handling of suspicious transactions

Checking and analyzing Management Information & Reports

Surprise /snap checking of cash and other sensitive items & timely submission of reports to Head Office

Promptly attending Internal Audit reports and submitting counter reply on time

Marketing & Overall Development

Marketing & development of business

Implementing the delivery of sales and the various targets set for the branch

Involvement with business planning

Staff matters

Coordinating the duties of the branch staff

Motivating and developing staff morale & keeping the branch to a high standard

Annual staff appraisals, monthly staff meetings

Customer Services

Attending customers and ensuring prompt services to them

Dealing and resolving customers complaints

Ensuring that standard of services are maintained

Overall accountability for products and services

Operations

Joint authorization of all payment transactions exceeding other functionarys powers.

Checking accounts & initiating actions if they are overdrawn without arrangements or are in excess of agreed arrangement

Checking of daily vouchers& test checking of branch operation

Checking, control & communicating with customers about high value transactions including outgoing /incoming RTGs.

Checking/Handling all foreign Exchange transactions

Attending all communications of Head office/ customers

Second signatures on Pay orders, Fixed deposit receipts & Demand Drafts

Confirmation to HO accounts for RTGs beyond Kes.2.0 million

Control & supervision on various exceptions allowed at the branch which include, Interest rate, waiver of charges/commissions etc.

Credit monitoring and recovery

Control & supervision on daily expenses, Suspense accounts, deletion /reversal of entries made in Core Banking System.

Supervision and timely submission /collection of outward/inward clearing

Joint custody of Strong Room/cash safe

Any other duty allotted by Senior management