Description:
We are looking for a Benefits Coordinator to join our Benefits team to help us stand up a world-class benefits function to attract, reward, and retain top talent. You’ll play a pivotal role in the continued evolution of our total rewards philosophy and strategy. You'll serve as a key player in the benefits team and interact regularly with our team members, HR business partners, recruiting, and finance teams. We'll need you to have a mix of working in entrepreneurial and hyper-growth settings. If you thrive in a fast-paced, constantly changing environment with a knack for getting things done, then this opportunity is perfect for you.
What You'll Do
- Serve as the company’s primary contact for day-to-day benefits management with employees.
- Coordinate Provident Fund enrollments and inquiries.
- Coordinate enrollments and terminations from our IPD, OPD, and life insurance policies.
- Manage all aspects of the employee lifecycle related to benefits (new hire orientations, offboarding, and general inquiries)
- Visit the Lahore office to validate IPD paper claims for processing.
- Maintain an in-depth understanding of all benefit programs and eligibility requirements
- Ensure solid backend benefits management hygiene (plan and employee records management, as well as ensuring we meet timely compliance reporting requirements)
- Update Payroll/HRIS for employee Provident Fund deductions.
What We're Looking For
- Minimum 1-2 years of experience in a benefits-related or HR Operations role.
- Strong customer service skills to assist our employees and the ability to respond to all communications effectively and in a timely manner
- Strong analytical and problem-solving skills
- Hungry to try new and creative approaches. We don’t want traditional solutions, unless they happen to be the best ones. You know all the latest solutions and have a POV of their value
- Must be able to travel to the Lahore office twice a week
- Must be able to work between the hours of 2:00PM - 11:00PM PKT