Associate, Fig Client Services

Description:

What’s in it for you: We’re looking for an associate to join our team of tech-savvy, client-focused professionals who support our solutions for FIG users. The role will further help you in:

• Improve social skills while interacting with financial industry leaders
• Develop comprehensive financial institutions industry knowledge
• Learn technical expertise like MS Excel, SQL and Financial modeling
• Be part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities.

Responsibilities

• Receive inbound calls, emails, and chats on a daily basis and will address questions related to how we capture, process, and display data
• The associate will become an industry specialist and act as a resource for colleagues and clients across the globe.
• Over time the associate will take on additional responsibilities including (but not limited to) leading weekly trainings and hosting/recording client training sessions