Associate Director

Description:

Assist the Director - Weddings in overseeing global operations and shaping the future of the global wedding industry

Serve as the main point of contact for client concerns and needs

Support in managing sales and bookings for the KHI and US markets

Reach out to leads generated through social media and emails, and assist in closing sales

Collaborate with the Director - Weddings to build and strengthen client relationships to achieve long-term partnerships

Maintain accurate client records, including contract updates and renewals

Work with other internal teams to develop strategic marketing plans and ensure key performance indicators (KPIs) are being met

Attend wedding and PR events on behalf of the company

Develop a thorough understanding of our products and services to effectively upsell and cross-sell to clients

Daily and Weekly Responsibilities:

Address customer inquiries and requests promptly and effectively

Ensure that client accounts receive services within their budget and meet their specific needs

Regularly meet with the Director - Weddings and other team members to discuss progress and identify opportunities for improvement

Generate progress reports for clients and management

Display a genuine passion for weddings and the wedding industry

Skills and Qualifications: