Description:
At Get Books, we’re building a dynamic marketplace platform that’s attracting a surge of vendors eager to register. Our inbound lead flow is booming, and we need a strong leader to help us scale and manage operations locally and globally.
Role: Manager Operations / Chief Operating Officer (COO)
Location: Islamabad
Type: Full-time
What You’ll Be Accountable For
- Driving Operational Excellence: Ensure smooth onboarding and compliance for new vendors.
- Customer Success: Build long-term relationships by improving satisfaction and retention.
- Scaling Marketplace Operations: Manage increased vendor volume and streamline processes for registered vendors.
- Global Coordination: Align local and international practices for consistency and scalability.
What We’re Looking For
- Proven experience in operations leadership, preferably in marketplaces or high-growth environments.
- Strong strategic thinking and ability to execute operational plans effectively.
- Hands-on experience with ERP and CRM tools.
Key Traits We Value (Our interviews are designed around these traits to help you showcase your best qualities for an effective evaluation.)
- Coachability: Ability to absorb and apply feedback effectively.
- Curiosity: Skill in understanding business challenges through thoughtful questioning and active listening.
- Prior Success: A history of top performance or remarkable achievement in any field (business or otherwise).
- Intelligence: Ability to learn complex concepts quickly and communicate them clearly.
- Work Ethic: Proactively pursuing the company mission with energy and consistent daily activity.
Why Join Us?
- Be part of a rapidly expanding platform
- Work directly with leadership and make a global impact.
- Competitive compensation and growth opportunities.